Please contact our office if your questions are not answered here.
Contact Office of Research and Sponsored Programs or Kevin Ashmore with questions about travel.
Yes, but expense report must be submitted in Concur.
You will login through SSO using your SSO login and password.
Yes. You will assign a delegate(s) to create the request and report for you and you will just need to submit the report to certify the expenses.
No. Once you have assigned them as a delegate your delegate(s) will login with their SSO login and be able to create the report on your behalf.
If you booked through Concur, Shorts Travel Agency will keep track of all of your credits, when applicable.
Shorts Travel Agency provides a 24/7 phone helpline.
Concur for mobile is available for Blackberry, iPhone and Android devices.
Only the last 4 digits of credit cards will be displayed.
Yes. And YES. Input your frequent flyer number in Concur by default.
Yes, if your guidelines allow. Flights default to University Card payment. The CBT Card can be used for all other travel expenses and the charges automatically upload to Concur. You must still keep all receipts.
Yes, but your transactions may not feed into Concur like they will if you use the Citibank corporate travel card (CBT Card). If your financial institution allows you to download your credit card charges to your computer, you may be able to upload them into your expense report.
Yes, this is done in the employee profile in Concur.
Yes, this is done in the employee profile in Concur.
E-receipts will automatically be loaded for you. Non-electronic receipts can be uploaded by using the mobile app or sending them directly to Concur via email or fax. The original will only be required for Value Added Tax recovery when traveling to certain foreign countries.
You will allocate their expenses on your report by utilizing the attendee function in Concur.
You will use Concur just like any other employee.
No, the traveler’s certification is required.
No
Concur required us to contract with a fulfillment agent that integrated with Cliqbooks. It was decided to use one of the State of Texas’ contracts. Shorts Travel Agency was the contracted vendor who met our requirements and their contract offered savings over current rates many of the TAMU System members were paying.
Yes, but you are able to book most travel on-line so you won’t even realize a travel agency is working behind the scenes.
No, we can only use one travel agency with Concur.
Yes – phone number is in Concur.
Not to cancel, but yes for an exchange or refund.
Yes, and Yes.
At the time the expense report posts in FAMIS or Masterpiece (TEEX only). Unless a Request was done, then the account will show the encumbrance.
Encumbrance will need to be released in Concur, ‘Request’ tab. Inactivate or delete the ‘Request’. Might need to use the ‘View’ button to see the ‘Request’.
There is a field “status” that will be on the expense report header. A status of “Partial” will partially liquidate the encumbrance. A status of “Final” will fully liquidate the encumbrance.
Encumbrances and expense reports will post in FAMIS after they are approved and submitted. Reports will be available to assist with the corporate travel card reconciliations.
You will need to manually enter your expense report in Concur. However, your CBT Card charges will automatically show up in Concur to create an expense report effortlessly.
The employee who paid will list the attendees and their expenses on their expense report.
Pre-trip authorizations, travel reservations and expense reports can be submitted by an employee on behalf of the non-employee.
Pre-trip authorizations, travel reservations and expense reports can be submitted by an employee on behalf of the non-employee.
Groups of 10 or more will need to be booked using a Shorts Travel agent, not on-line.
Yes and it is simultaneous.